Frequently asked question

1. If the Tushop order is from Tushop in-house products, delivery takes 1-3 days, and same-day delivery within Nairobi. 2. If the Tushop order is from Local seller delivery takes 1-4 business days for delivery

To track the status of your order: 1. Log into your Tushop account 2. Click more in the bottom menu 3. Select the Orders icon 4. Find the order you would like to track and tap it 5. TapTrack order button and tap track in the preceding screen 6. You also receive delivery updates via email, Account mailbox, and App notifications to make it easy to know when your order will be delivered. For additional support, please contact Tushop